SALES & INSTALLATION
Whitehart Energy is your local ELITE Generac Dealer. We have sold and installed over 100 home backup generators in the Wimberley area in the last 2 years. We understand the unique challenges of the Texas Hill Country “rockscape”, typical home mechanicals (heating/cooling/wells and rainwater collection pumps) and our power grid. We work closely with Pedernales Electric Coop, local Electrical Supply houses and Liquid Propane partners to get you a reasonable cost estimate, prompt equipment acquisition and professional turnkey installation.
SERVICE & MAINTENANCE
We have certified air-cooled and liquid-cooled Generac technicians, which means we can service whole home and commercial generators, whether or not we installed your system. We have installed just over 100 generators in the local Wimberley area. We offer regular scheduled maintenance on all of the systems we have installed plus another 50 home systems and several commercial generators installed by others. Generac recommends a factory certified service after 25 run hours on their air-cooled units and then annually or every 200 run hours. We maintain Generac generators with factory maintenance kits and the highest quality full synthetic oil.
WARRANTY
We are a Generac parts and Service company. We can process warranty repairs directly with Generac. That means no cost to you for any warranty issues if you are under warranty (parts, labor and travel). The typical warranty covers parts, labor and travel for 2 years from the activation date and up to 5 years on parts. Generac also offers a number of extended warranties that comprehensively cover the unit for up to 10 years. We can help you understand your existing warranty and counsel you on extended warranties. If you want to purchase one, we provide concierge service to source and apply it directly to your unit for you.
WHITEHART ENERGY IS YOUR LOCAL ELITE GENERAC DEALER.
CLIENTS THAT TRUST US
5 out of 5 stars.
What a great experience!
We found Whitehart Energy after reading their great reviews both here and on Nextdoor, and we are so thankful we did! Our experience with their team was beyond what we could have hoped for. They were responsive, professional, and just great to work with. On top of that, they beat our other quote and we got a bigger generator, one that was better suited for our needs. They spent time with us after install to make sure we understood exactly how it works, and have been available to answer questions since our install. I highly recommend you give them a call – you will be glad you did!
Just Easy!
I just purchased this generator and am extremely happy with the product and Whitehart Energy. The folks at Whitehart were extremely knowledgeable and friendly and made the whole procedure easy and relaxing. If you are thinking about purchasing a home generator I would strongly recommend making them the company you deal with.
Excellent Service!
Whitehart’s bi-annual service is beyond compare! Our generator was installed and serviced initially by another company, but the maintenance from Whitehart goes well above what we got elsewhere. Chris is a master electrician and his attention to detail is noteworthy. Check out their site for a list of the 40-point inspection including all voltages, battery health, connections, and more. We know we are in good hands with Whitehart. Highly recommend!
Well done Whitehart!
Great company. Great people. Refreshing to do business with a company that does what they say they are going to do when they say they are going to do it! Very happy with the final product. Highly recommend.
Excellent service!
Even though we did not purchase our generator from Whitehart, (installed before they sold Generac) we asked if they could service it for us. They’ve been above and beyond in all aspects but the service tech texting me after he left to let me know he made sure the automatic gate closed securely so I could safely let my dogs out was the BEST!
The Best of the Best!
We had our regular maintenance yesterday and are delighted with Chris and Chantal’s overall dedication to service. On time, efficient, and always eager to answer questions. They’re absolutely totally service oriented.
Whitehart Energy Excellence!
From start to finish, Whitehart Energy displayed professionalism and expertise. Their team was efficient, ensuring that the installation was completed smoothly and on schedule. The attention to detail was impressive, and they left no room for any concerns or issues.
Moreover, their customer service was exceptional. They patiently answered all my questions and provided valuable insights into maintaining and operating the generator effectively. It’s clear that they prioritize customer satisfaction.
I highly recommend Whitehart Energy to anyone in need of backup generator installation services. Their dedication to excellence and top-notch service make them a standout choice in the industry. Thank you, Whitehart Energy, for a job well done and the peace of mind!
Not just a dealer, a partner
We put in a 26kw Generac Guardian unit to backup our all-electric house. Our installation involved the standard load estimation/sizing discussion but also the identification and placement of necessary propane to power the system. Whitehart counseled us on local propane providers and advised us on proper placement of the tank and generator. Their master electricians integrated the transfer switch into our in-place electrical line with minimal disruption or additional modifications. All staff were courteous, willing to listen, efficient and on time. I highly recommend WhiteHart.
Great experience start to finish
It is rare that I take time to write reviews and in doing so offer a stellar review, but my experience with Chris and Chantal was so positive that I gladly endorse their services. Both Chris and Chantal are very knowledgeable, responsiveness and genuinely look out for the customer’s interests. Additionally, their pricing is reasonable and right sized the project to what was necessary while avoiding unneeded scope and cost. I would recommend them to anyone in my area seeking to install a Generac.
Outstanding expertise and customer service!
Chris provided a thorough evaluation of my property and calculated the power needed to run it. He explained how the Generac generator works, how it is matched to the property, the installation process, and the aftercare check-ups. Chantal kept me informed of my order’s status & scheduling, explained the app, and answered my many questions. Each step of the installation was just as presented. My property was respected and cared for; including Chad having moved some of my plants before bringing in the equipment. When I hear my generator excercise I am reminded of my full confidence in Whiteheart and Generac.
Great experience start to finish
Great people! Great service! You could not ask
for a better experience.
for a better experience.
We love our Generac and we are impressed with Whitehart’s semiannual service. They schedule and arrive on time. Austin is a great member of their service team. As he went through each stage of the servicing, he explained everything. We probably didn’t need to know, but understanding the system makes us feel more comfortable. He cleaned the unit so it looks brand new. I’m glad to have a system that is completely “hands-off” for me.